Zben 77's Privacy Policy

1 Introduction

Welcome to the zben 77 platform. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information. By using our platform, you are considered to have accepted the terms of this Privacy Policy.

Your trust in zben 77 is our greatest asset. We believe your personal data should only be used to improve your experience — never sold or misused. That is why we strictly adhere to international data protection standards (GDPR and equivalent regulations).

This privacy policy applies to zben 77's website, mobile app, and all related services. If anything is unclear, reach out to our support team — we're happy to walk you through it in plain language.

2 What Information We Collect

We collect certain information to register you and provide our services on zben 77. This information falls into three main categories:

The information listed above may be collected directly from you (at registration), automatically (while using the platform), and from third-party verification agencies.

3 How We Use Your Information

Collected information is used solely for the purposes listed below. Our privacy policy ensures that no data will be used for unauthorized purposes:

• Account management: To keep your registration, login, and profile information accurate.
• Identity verification: To verify your age and identity in accordance with our KYC policy.
• Payment processing: To securely process deposits and withdrawals.
• Customer support: To resolve your complaints and queries promptly.
• Security & fraud prevention: To detect and prevent suspicious activity.
• Responsible gaming: To identify problem gambling patterns and provide timely support.
• Legal obligations: To meet regulatory requirements.
• Service improvement: To analyze usage statistics and further improve your experience.
• Promotional communications: To inform you about offers and bonuses with your consent.

4 Data retention & periods

Zben 77 retains your personal data only for as long as necessary. Certain information may be kept for an extended period due to legal obligations or regulatory requirements.

• Account information: For the full duration the account is active, and a minimum of 5 years after closure.
• Transaction Records: Up to 7 years in accordance with international financial regulations.
• KYC documents: Up to 5 years after account closure.
• Gaming logs: 2–3 years, as required.
• Cookie data: 30 days to 1 year, depending on the cookie type.

Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

5 Sharing data with third parties

We may share information with trusted third parties in limited circumstances. In each case, we ensure they comply with the standards set out in our Privacy Policy:

• Payment provider: For processing payments via bKash, Nagad, Rocket, and similar services.
• Identity verifier: Licensed agencies engaged to complete the KYC process.
• Game software provider: Only the data necessary to provide gaming services.
• Legal authorities: In accordance with a valid order from a court or regulatory authority.
• Cloud service: Encrypted servers for secure data storage.

6 Cookies & Tracking Technologies

Zben 77 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help our platform recognize you.

• Essential cookies: Required for login sessions and security — cannot be disabled.
• Functional cookies: To remember your preferences and language settings.
• Analytics cookies: To collect website usage statistics.
• Marketing cookies: To show relevant offers (with your consent).

You can disable non-essential cookies at any time through your browser settings. However, turning off essential cookies may cause certain platform features to stop working.

7 Your Rights

Under our Privacy Policy, you have the following rights. zben 77 respects these rights and responds promptly to any request:

• Right to access your information: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: You can request that your data be deleted under certain circumstances.
• Right to restrict processing: You can request that the use of your data be restricted in certain cases.
• Right to data portability: You can request a copy of the data we hold about you.
• Right to object: You can object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please contact our support team. We aim to respond within 30 days.

8 Security measures

Zben 77 has implemented the highest technical safeguards to protect your data. Our security measures are regularly updated and reviewed:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS protection: To prevent unauthorized access.
• Regular security audits: Regular audits conducted by third-party experts.
• Data backup: Encrypted backups stored at separate locations.
• Staff training: All staff undergo regular training on data protection.

9 Protection of Minors

Zben 77 strictly does not collect or process information from anyone under the age of 18. Our platform is for adults only. Age verification is mandatory at registration.

If we have inadvertently collected data from a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using our platform, please contact our support team right away.

10 Privacy Policy updates

Zben 77 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a notification on the platform.

The date of any update will always be shown at the top of the page under "Last updated". Continued use of the platform after a policy change constitutes your acceptance of the revised policy.

11 Contact Us

For any questions, requests, or complaints regarding our privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 24–48 hours
• Live Chat: Log in to the platform and chat with us directly

We take all privacy-related requests seriously and aim to respond within the designated timeframe.